Terms and Conditions

Important Notice IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM. BY ACCESSING OR USING THE WAYSZO PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 20.8) THAT AFFECT YOUR LEGAL RIGHTS. These Terms and Conditions ("Agreement") are entered into between Wishie Technologies Limited, a company incorporated under the laws of Ireland with company registration number 4302112HH, having its registered office at 35, The Hazels, Elmfield, Ballyogan Road, Dublin 18, trading as "Wayszo", contact email: [email protected], privacy email: [email protected], telephone: +353899447631 ("Wishie" or "the Company"), and each individual who accesses or uses the Wayszo Platform in any capacity. Wishie operates the Platform as a licensed dispatch operator and technology intermediary only. All transportation services available through the Platform are provided by independent licensed SPSV Drivers who contract directly with Customers — Wishie is not the provider of transportation services. These Terms apply to: (i) all registered Small Public Service Vehicle (SPSV) drivers who use the Platform to receive and accept booking requests ("Drivers"); (ii) all individuals who register on the Platform to request transportation services, purchase Add-On Services, or both ("Customers"); and (iii) all Fleet Partners, Corporate Customers, and Booking Partners who access Platform services under Section 39. By accessing or using the Platform, each User agrees to be bound by these Terms in their applicable capacity.

Key Terms at a Glance Key Terms Summary (Plain Language): This summary highlights the most important terms in this Agreement for your convenience. It does not replace or modify the full terms below — in the event of any conflict, the full terms prevail. (i) Who provides transportation? Licensed SPSV Drivers, not Wishie. Wishie operates the Wayszo app as a technology intermediary and licensed dispatch operator only. (ii) Who do you contract with for a taxi ride? You contract directly with the Driver who accepts your booking. Wishie is not a party to that contract (Sections 2.3, 5.2, 38.2). (iii) What does Wishie charge? A Platform Fee comprising a Booking Fee of up to a maximum of 15% plus €1.00 Technology Fee per trip, included in the all-inclusive fare shown at booking. Wishie may apply reduced rates at its discretion (Section 6.2). (iv) Can you cancel? Free cancellation up to 3 hours before pickup. A €10 fee applies for late cancellations after Driver assignment (Section 8).